NBI Clearance Philippines 2026: Complete Guide to Registration, Fees & Requirements

An NBI Clearance is an official document issued by the National Bureau of Investigation (NBI) that confirms whether a person has a criminal record or any pending cases in the agency’s database. In the Philippines, it is widely required for job applications, government transactions, business permits, professional licensing, visa processing, travel requirements, and various other legal and official purposes. It serves as proof that the holder has passed the NBI’s background verification process.

Applicants can apply for an NBI Clearance either through the NBI Clearance Online system or by visiting an NBI Clearance Branch. While both methods lead to the same document, using the online portal to schedule an NBI appointment is generally the faster and more convenient option, as it allows you to register, book an appointment, and reduce waiting time at the selected NBI office.

The National Bureau of Investigation (NBI) is the Philippines’ primary investigative agency under the Department of Justice (DOJ). Established in 1936 and reorganized in 1947, it investigates major crimes, maintains the national criminal records database, and provides forensic services. The NBI also issues NBI Clearance, an official document required for employment, government transactions, business registration, licensing, visa applications, and other legal purposes.

NBI Clearance is an official document issued by the National Bureau of Investigation (NBI) that certifies whether an individual has a criminal record or pending case in the agency’s nationwide database. It is commonly required for employment, government transactions, visa applications, business registration, professional licensing, and other legal purposes in the Philippines. Unlike a local police clearance, an NBI Clearance is recognized nationwide and is generally valid for one year.

The National Bureau of Investigation (NBI) issues clearances for different purposes. While the application process is generally the same, applicants must select the appropriate purpose when applying to ensure the clearance meets the requirements of the requesting organization.

A Local NBI Clearance is used for transactions within the Philippines. It is commonly required for local employment, government transactions, business permit applications, professional licensing, and other official purposes.

An International NBI Clearance is intended for individuals applying for visas, overseas employment, immigration, or other international requirements. It helps verify an applicant’s criminal record status for foreign employers, embassies, and immigration authorities.

Many employers require an NBI Clearance as part of the hiring process to verify that an applicant has no criminal record in the NBI database. It is commonly requested for both private and government employment in the Philippines.

Tip: During your application, always choose the correct purpose for your NBI Clearance to ensure it meets the requirements of the agency, employer, or institution requesting the document.

The NBI Clearance system was established to strengthen public safety by helping the Philippine government verify the identity and background of individuals. It supports efforts to detect criminal records, prevent fraud, and promote safer employment, business, and government transactions.

An NBI Clearance is an official document issued by the National Bureau of Investigation (NBI) under the Department of Justice (DOJ). Before a clearance is released, every application undergoes a background verification using the agency’s official records.

The NBI Clearance process goes beyond checking NBI records alone. During verification, applicant information is compared with records from other major law enforcement agencies, helping ensure a more comprehensive background check.

The entire NBI Clearance application system is digitally managed, making the process more secure and efficient. Applicant information, including personal details, biometric data, and photographs, is securely stored in the NBI’s protected database.

An NBI Clearance is generally valid for one year from its date of issuance. After it expires, applicants must submit a new application or renewal to obtain an updated clearance that reflects their latest record status.

Each NBI Clearance application is assigned a unique Reference Number that allows applicants to monitor their application and payment status. This identifier helps streamline tracking throughout the application process.

The NBI Clearance Online Portal provides a faster and more convenient way to apply for, renew, and manage your NBI Clearance. Instead of spending time in long queues, applicants can complete most of the process online and only visit an NBI branch when necessary.

The NBI website streamlines the entire application process, allowing users to register, schedule appointments, pay fees, and monitor their application status from one platform. This reduces processing time and helps applicants complete their transactions more efficiently.

Most application steps can be completed online before your scheduled appointment. This minimizes paperwork, shortens waiting times at NBI offices, and makes the overall process more convenient. Eligible renewal applicants may also qualify for online processing and delivery services.

The NBI Clearance Portal is available to users both inside and outside the Philippines. As long as you have an internet connection and a compatible device, you can access your account, submit applications, or manage appointments from virtually anywhere.

Applicants can use the portal at any time to:

• Register a new account
• Schedule or reschedule appointments
• Check application status
• Review payment details
• Renew eligible NBI Clearances

Since the service is available around the clock, you can complete your application whenever it is most convenient.

The official NBI website uses secure systems to protect applicants’ personal and payment information. To help keep your account safe, always use the official portal, avoid sharing your reference or tracking number, and keep your login credentials confidential.

An NBI Clearance is an essential document for many legal, professional, and government-related activities in the Philippines. It verifies that an individual has undergone a background check and is often required before accessing important services or opportunities.

One of the primary purposes of an NBI Clearance is to confirm whether an applicant has any criminal record or pending case in the government’s database. This background check helps government agencies and private organisations make informed decisions.

Most employers in the Philippines, as well as many overseas employers, require an NBI Clearance during the hiring process. It serves as proof that the applicant has successfully passed the required background verification.

An NBI Clearance is commonly needed for various official transactions, including civil service examinations, visa applications, work permits, professional licensing, and other government services. Without it, certain applications may be delayed or rejected.

Individuals applying for visas, studying abroad, working overseas, or handling immigration-related matters may be asked to present a valid NBI Clearance. It is often used to demonstrate good legal standing during the application process.

An NBI Clearance may also be required when applying for business permits, firearms licences, driver’s licences, and other government-issued permits or legal documents. It helps verify an applicant’s background before approval.

An NBI Clearance is more than just a background verification document. It serves as an essential requirement for employment, government transactions, business applications, and international travel while helping authorities maintain public safety through reliable identity verification.

An NBI Clearance confirms that an applicant has undergone a background check through the NBI’s records. For individuals with no derogatory records, it serves as proof of good legal standing and is widely accepted by employers, government agencies, and other institutions.

A valid NBI Clearance is commonly required for various official purposes, including:

• Local and overseas employment
• Visa and immigration applications
• Business permit applications
• Professional licensing
• Government transactions
• Educational and scholarship requirements

Its broad acceptance makes it one of the most important government-issued documents in the Philippines.

The NBI Clearance system allows applicants to complete most of the process online. Users can create an account, schedule appointments, pay fees, and monitor their application status through the official portal, making the application process faster and more convenient.

Filipinos living or working abroad can also apply for or renew an NBI Clearance through available overseas procedures. This makes the service accessible even outside the Philippines, reducing the need for unnecessary travel.

The NBI Clearance process includes identity verification through personal information, biometric data, photographs, and other security measures. These safeguards help protect against identity fraud and ensure that each clearance is issued to the correct applicant.

The NBI Clearance Online Portal is the quickest and most convenient way to apply for a new NBI Clearance or renew an existing one. Through the portal, applicants can register an account, book an appointment, pay the required fees, and complete the remaining verification at their chosen NBI branch. Those without internet access may also submit their application in person at an NBI branch or satellite office.

Begin by visiting the official NBI Clearance Online Portal using a computer or mobile device.

If you are applying for the first time, select “No” when asked whether you have an old NBI Clearance issued from 2014 onwards. Existing applicants should choose “Yes” and enter their previous clearance details.

Complete the registration form by providing your personal information, accept the Terms of Service, complete the CAPTCHA verification, and click Sign Up to create your account.

Note: First-time job seekers who qualify under the First Time Jobseekers Assistance Act may use the dedicated application portal after meeting the required eligibility criteria.

Once your registration is complete, the system will send a One-Time Password (OTP) to your registered mobile number.

To continue:

• Enter the six-digit OTP.
• Verify your account.
• Complete your personal profile, including your civil status, birthplace, address, and other required details.
• Review your information carefully.
• Click Apply for Clearance after confirming everything is correct.

Before scheduling your appointment, choose the government-issued ID you will present during your branch visit.

Commonly accepted IDs include:

• Philippine National ID (PhilSys)
• Passport
• Driver’s License
• PRC ID
• UMID
• Other accepted government-issued IDs

Ensure the information on your application matches the details on your selected ID

After completing your profile, schedule your appointment by selecting:

• Your preferred NBI branch
• Appointment date
• Available time slot

Review your appointment details carefully before confirming your booking.

Once your appointment has been confirmed, select one of the available payment channels and complete the payment.

Accepted payment methods generally include:

• Online Banking
• Over-the-Counter Bank Payment
• Bayad Center
• Bayad App
• ECPay
• 7-Eleven
• GCash
• Credit or Debit Cards

After payment, the system will generate a Reference Number and payment confirmation. Save or print these details, as you will need them during your appointment.

Fee: The standard NBI Clearance fee is ₱130, plus a ₱25 convenience fee for most electronic payment methods.

On your scheduled appointment date:

• Arrive at your selected NBI branch on time.
• Bring your valid government-issued ID.
• Present your appointment reference number and proof of payment.
• Complete the biometric fingerprint scan.
• Have your photograph taken.
• Undergo final identity verification.

If your application receives a “No Hit” result, your NBI Clearance may be released on the same day. Applications with a “Hit” status may require additional verification before the clearance is issued.

Applicants who cannot use the online portal may apply directly at an NBI branch or satellite office.

The process generally includes:

1. Visit the nearest NBI branch.
2. Request and complete the NBI Clearance application form.
3. Present a valid government-issued ID.
4. Pay the required processing fee.
5. Complete biometric registration and photo capture.
6. Receive your application or reference number and wait for processing.

Existing NBI Clearance holders can renew their clearance through the online portal.

The renewal process is straightforward:

1. Log in to the NBI Clearance Online Portal.
2. Select Renew NBI Clearance.
3. Enter your previous NBI Clearance number.
4. Verify your personal information.
5. Pay the renewal and courier fees (if home delivery is selected).
6. Wait for your renewed NBI Clearance to be processed and either released at the branch or delivered to your registered address, depending on the service chosen.

In a recent development, First Lady “Liza Araneta–Marcos“, NBI Director “Melvin A. Matibag“, and DICT Secretary “Henry R. Aguda” have launched a new “eClearance App” that aims to minimize the NBI Renewal Process to as little as five minutes.

While created in collaboration with the Department of Information and Communications Technology, the eGovPH App allows Eligible NBI Clearance Users to retrieve, renew, and Download Digital Copies of their Documents without visiting the physical NBI Branches. For efficient and quick NBI Clearance and renewal, download the eGovPH App.

Moreover, the NBI eClearance App directly integrates with the Central NBI Database for quick Clearance verifications. However, the eGovePH Service is currently available for existing users, while First-time applicants shall proceed to the routine process.

Obtaining an NBI Clearance requires the payment of a government processing fee. The total amount you pay depends on the type of application, your chosen payment method, and whether you request optional services such as courier delivery. Since NBI fees may be updated from time to time, applicants should always verify the latest rates before making a payment.

The official NBI Clearance processing fee is ₱130.00. This government fee applies to most application types, including:

• Employment
• Personal use
• Business requirements
• Local and overseas travel
• Government transactions

If you pay online through an accredited payment partner, an additional convenience fee may apply.

Common payment channels include:

• GCash
• Maya
• Dragonpay
• Online Banking
• Bayad Center
• ECPay
• 7-Eleven

The convenience fee is typically ₱25, although it may vary depending on the payment provider.

For most online applications, applicants usually pay:

Fee Type	Amount	Details
NBI Clearance Processing Fee	₱130.00	Standard government processing fee
Online Payment Convenience Fee	₱25.00	Applies to most electronic payment methods
Typical Total Payment	₱155.00	Standard online application cost

Applicants renewing their NBI Clearance generally pay the same government processing fee.

• Processing Fee: ₱130.00
• Online Payment Convenience Fee: ₱25.00
• Typical Total: ₱155.00

If you choose home delivery during renewal, additional courier charges will apply.

Applicants who prefer to have their NBI Clearance delivered to their address instead of collecting it from an NBI branch must pay an additional delivery fee.

The courier fee generally ranges from ₱200 to ₱250, depending on the delivery location and courier service.

Fee Category	Estimated Cost
Standard Processing Fee	₱130.00
Online Payment Convenience Fee	₱25.00
Typical Online Application Total	₱155.00
Renewal (Online)	₱155.00
Courier Delivery (Optional)	₱200 to ₱250

Important: NBI Clearance fees, convenience charges, and courier rates are subject to change without prior notice. Always check the official NBI Clearance portal for the most up-to-date fees before submitting your application or renewal.

The NBI Clearance Online Portal offers several secure payment options for both local and overseas applicants. After booking your appointment, you can choose the payment method that is most convenient for you. Once your payment is confirmed, your appointment will be activated, and you can proceed with the remaining application process.

Local applicants can pay their NBI Clearance fee through various accredited payment channels.

GCash is one of the most popular payment methods supported by the NBI Clearance Portal. Applicants can conveniently pay using their GCash wallet by entering the payment reference number generated during the application process.

Applicants may also use the Maya app to pay their NBI Clearance fee. Maya supports wallet payments as well as linked debit and credit cards, providing a fast and secure online payment experience.

Users with BancNet member banks can pay directly through their online banking accounts. Simply select BancNet as your payment option and complete the transaction using your bank’s internet banking service.

Applicants who prefer paying at a bank may visit participating branches of major Philippine banks, including:

• BDO
• BPI
• Metrobank
• LandBank
• Other participating banks

Present your payment reference number to complete the transaction.

You can also pay your NBI Clearance fee at any participating 7-Eleven store through the CliQQ payment service. Use the reference number generated by the NBI portal when making your payment.

The NBI Clearance Portal accepts payments through authorised Bayad Center branches and partner outlets nationwide. Applicants simply need to provide their payment reference number to complete the transaction.

The portal also supports online payments using eligible:

• Visa
• Mastercard
• Debit Cards
• Credit Cards
• Prepaid Cards (supported issuers)

This option allows applicants to complete payment instantly without visiting a physical payment centre.

Applicants applying from outside the Philippines have several payment options depending on their location and available banking services.

Overseas Filipinos with Philippine bank accounts can pay their NBI Clearance fee through online banking or by authorising a trusted representative in the Philippines to make the payment on their behalf.

The NBI Clearance Portal accepts selected international payment cards, including:

• Visa
• Mastercard
• JCB (where supported)

This allows eligible applicants abroad to complete payment online.

Eligible overseas users with GCash International access may also use their GCash account to pay online. Applicants should ensure that international transactions are enabled before selecting GCash as their payment method.

In certain cases, applicants processing their NBI Clearance from abroad may be able to complete payment through the Philippine Embassy or Consulate as part of the overseas application procedure. Processing times may vary depending on the country and local embassy requirements.

Important: Available payment methods may change over time. Before making a payment, always check the official NBI Clearance Portal for the latest list of supported payment channels and applicable service fees.

After submitting your NBI Clearance application, you can monitor its progress through the NBI Clearance Online Portal. Each application status indicates a different stage of the verification and release process. Understanding these status updates can help you know what to expect next.

A For Release status means your application has been successfully processed, and your NBI Clearance is ready for issuance. You may claim it from your selected NBI branch or wait for courier delivery if you chose the delivery option.

If your application shows In Process, the NBI is still reviewing and verifying your records. This is a normal stage of processing, and no action is usually required from the applicant. Check the portal periodically for updates.

A With HIT status does not automatically mean you have a criminal record. It simply indicates that your name matches or closely resembles another record in the NBI database. The NBI will conduct a manual verification to confirm your identity before deciding whether your clearance can be released. This verification may require additional processing time.

An Invalid status usually appears when there is a problem with the application, such as incorrect personal information, incomplete details, unsuccessful payment verification, or other data inconsistencies. If this happens, review your application carefully and update the necessary information. If the issue persists, contact the NBI or visit your selected branch for assistance.

NBI Clearance Status	Meaning	What You Should Do
For Release	Your clearance has been approved and is ready for collection or delivery.	Claim your clearance or wait for delivery.
In Process	Your application is still being verified by the NBI.	Wait for the verification to be completed.
With HIT	Your name requires additional manual verification due to a possible record match.	Wait for the NBI to complete its identity verification.
Invalid	Your application contains incorrect, incomplete, or unverified information.	Review your application and contact NBI support if needed.

After submitting your NBI Clearance application, you can easily monitor its progress through the NBI Clearance Online Portal. Simply log in to your account and use your Reference Number to view the latest status of your application.

1. Visit the official NBI Clearance Online Portal.
2. Log in using the email address and password you registered with.
3. Navigate to the Application Status or Transaction section.
4. Enter your NBI Reference Number if prompted.
5. Complete the CAPTCHA or security verification.
6. Click Check Status, Search, or the corresponding button.
7. Wait a few moments while the system retrieves your application details.

Your current application status will then appear on the screen.

Status	Meaning
Pending Payment	Your application has been created, but the payment has not yet been confirmed.
Payment Confirmed	Your payment has been successfully received, and your appointment is confirmed.
For Appointment	You are scheduled to visit your selected NBI branch for verification and biometrics.
Processing	Your application is currently undergoing background verification.
No Hit	No matching criminal record was found, and your clearance is generally ready for release.
With Hit	Your records require additional verification before the clearance can be issued.
Released	Your NBI Clearance has been issued and is ready for collection or delivery, depending on your selected option.

Tip: Keep your NBI Reference Number and account credentials secure, as you will need them to track your application, verify payment, and access other online services.

If you can no longer attend your scheduled NBI Clearance appointment, you may be able to cancel or reschedule it through the NBI Clearance Online Portal, subject to the portal’s current policies and available appointment slots. Before making any changes, check whether your payment and appointment are still eligible for rescheduling.

1. Log in to your NBI Clearance Online account using your registered email address and password.
2. Open the Transactions, My Appointments, or equivalent section to view your existing booking.
3. Select the appointment you want to modify.
4. Click the Reschedule or Cancel Appointment option, if available.
5. Follow the on-screen instructions to confirm the cancellation or rescheduling request.
6. Choose your preferred NBI branch, new appointment date, and available time slot.
7. Review the updated appointment details and confirm your new schedule.

Keep the following in mind:

• Appointment changes are subject to the availability of appointment slots.
• Save your updated appointment details after confirming the new schedule.
• Keep your Reference Number and payment confirmation for future verification.
• If rescheduling is unavailable through the portal, you may need to contact the NBI or visit your selected branch for assistance.

Important: The availability of appointment rescheduling and the rules regarding existing payments may change based on the NBI’s current policies. Always check the official NBI Clearance Portal for the latest procedures before modifying your appointment.

Although the NBI Clearance Online Portal makes the application process faster and more convenient, there are still some limitations that applicants should keep in mind. Understanding these can help you plan your application and avoid unnecessary delays.

An NBI Clearance is generally valid for one year from the date of issuance. Once it expires, you must apply for a new clearance or renewal and pay the applicable processing fees to obtain an updated document.

While registration, appointment booking, and fee payment can be completed online, first-time applicants and many other applicants are still required to visit an NBI branch. Identity verification, biometric capture, and photograph collection must usually be completed in person before the clearance can be issued.

An NBI Clearance is primarily intended for use within the Philippines. Although it may be required as part of visa or overseas employment applications, it does not replace police clearance or background check requirements imposed by foreign governments. Applicants may still need to obtain additional clearances required by their destination country.

Applications marked with a “With HIT” status require additional manual verification by the NBI. As a result, the release of the clearance may take longer than standard applications, even if all required documents have been submitted.

Applicants who choose the online application process need a stable internet connection and a compatible device to register, schedule appointments, make payments, and track their application status. Those without internet access may need to complete more of the process by visiting an NBI branch.

The NBI Clearance system stores personal information, photographs, and biometric data to verify applicants’ identities. While the NBI implements security measures to protect this information, applicants should also safeguard their account credentials and avoid sharing their login details or reference numbers with others.

Applying for an NBI Clearance is usually straightforward, but some applicants may encounter delays during registration, payment, appointment scheduling, or document verification. Knowing how to address these common issues can help you complete your application with fewer complications.

Popular NBI branches may become fully booked, especially during peak application periods.

How to resolve it:

• Check the portal regularly for newly available slots or cancellations.
• Consider booking an appointment at a nearby NBI branch with more availability.
• Schedule your appointment as early as possible to secure your preferred date and time.

Failure to bring the required documents can delay your application or require you to reschedule your appointment.

How to resolve it:

Before visiting the NBI branch, make sure you have:

• A valid government-issued ID
• Your appointment confirmation
• Payment reference number or receipt
• Any additional documents required for your specific application

Review the requirements carefully before your appointment.

Sometimes online payments are delayed, unsuccessful, or not immediately reflected in the NBI system.

How to resolve it:

• Verify that the payment was successfully completed.
• Keep your payment receipt and reference number.
• Allow sufficient time for payment confirmation.
• If the payment is still not reflected, contact the payment provider or NBI customer support for assistance.

Although appointments help manage visitor flow, some branches may still experience high applicant volume.

How to resolve it:

• Arrive at least 15 to 30 minutes before your scheduled appointment.
• Follow the branch’s instructions and queue management procedures.
• Avoid peak days and times if alternative appointment slots are available.

Errors in your name, birth date, or other personal details can delay processing or require corrections before your clearance is issued.

How to resolve it:

• Review all information carefully before submitting your application.
• Ensure your application details exactly match your valid government-issued ID.
• If you discover an error after submission, contact the NBI or visit your selected branch as soon as possible to request a correction.

If you need assistance with your NBI Clearance application, appointment, renewal, payment, or account, you can contact the National Bureau of Investigation (NBI) through its official support channels. Whether you have questions about your application status or need technical assistance, the following options are available.

The official NBI Clearance portal is the primary platform for online services, including new applications, renewal, appointment booking, payment, and status tracking.

For application inquiries, technical concerns, or general assistance, you can contact the NBI through its official email address.

Response times may vary depending on the volume of inquiries.

Applicants may also contact the NBI through its customer service hotlines during official business hours.

Contact Method	Details
Trunkline	(02) 8525-3826
Alternative Hotline	(02) 8523-8231
Mobile Assistance	0999-999-6087

The NBI maintains official social media accounts where applicants can view announcements, service advisories, and public updates.

• Facebook: National Bureau of Investigation (Official)
• X (formerly Twitter): Official NBI account

Follow only verified accounts to receive accurate and up-to-date information.

Applicants who require in-person assistance may visit the NBI Head Office or any authorized NBI branch nationwide.

Head Office Address:

National Bureau of Investigation (NBI)
NBI Clearance Building, United Nations Avenue, Ermita, Manila, Philippines

Applicants may also visit their nearest NBI branch or satellite office for application processing, renewal services, biometric capture, and document release.

Tip: Before visiting an NBI office, check your appointment schedule and bring your valid government-issued ID, reference number, and payment confirmation to avoid delays.

Applying for an NBI Clearance is generally simple, but a few best practices can help you avoid delays and complete the process more efficiently. Keep the following tips in mind before and during your application.

Ensure that your full name, date of birth, address, and other personal details exactly match the information on your valid government-issued ID. Even minor errors can delay the verification process.

Appointment slots at popular NBI branches can fill up quickly. Schedule your appointment as early as possible and check the portal regularly if your preferred date or branch is unavailable.

Carry at least two valid government-issued IDs when visiting the NBI branch. Having an extra ID can help if additional identity verification is required.

After submitting your application, regularly check the NBI Clearance Online Portal to track your application status and stay updated on any changes or additional requirements.

Save your NBI Reference Number and payment confirmation after completing your transaction. You will need these details to verify your payment, track your application, and access customer support if necessary.

• ✔ Double-check all personal information before submission.
• ✔ Book your appointment as early as possible.
• ✔ Bring your valid government-issued ID(s).
• ✔ Keep your payment receipt and reference number.
• ✔ Arrive at the NBI branch before your scheduled appointment time.
• ✔ Check your application status regularly until your clearance is released.

An NBI Clearance is an essential document for both Filipino citizens and foreign nationals who need to complete employment, business, legal, immigration, educational, or government-related transactions in the Philippines. With the NBI Clearance Online Portal, applicants can conveniently register, book appointments, pay fees, track their application status, and renew eligible clearances, making the overall process faster and more efficient.Whether you’re applying for your first NBI Clearance or renewing an existing one, preparing the required documents, providing accurate information, and following the official application process can help avoid unnecessary delays. For the latest announcements, updated requirements, and official procedures, always refer to the NBI Clearance Online Portal or visit your nearest NBI branch.

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